THAILANDSICThailand Standard Industrial Classification

TSIC Activity

82200

Call center activities

ให้บริการลูกค้าสัมพันธ์ รายงานขายทางโทรศัพท์ ด้านคอมพิวเตอร์ ระบบคอมพิวเตอร์ อะไหล่และอุปกรณ์

What this activity covers

Companies in this sector operate call centers to handle customer service, sales, and market research via telephone and related technologies.

  • Customer service — Receiving calls and assisting customers
  • Order processing — Handling customer orders via phone
  • Product information — Providing details about products or services
  • Complaint handling — Addressing customer complaints and requests
  • Telemarketing — Contacting customers to sell or market products
  • Market research — Conducting surveys and gathering public opinion

What companies here also do

Seen in real company registrations under this code — beyond the official definition, so licensing may differ.

  • Business process outsourcing — Managing outsourced call center operations
  • Technical support — Providing smart technology support services
  • Customer relationship management — Managing customer interactions and data

Industry at a glance

as of 23 ก.ค. 69

The whole registered industry under this activity, every registration year, from the DBD DataWarehouse.

135
active companies operate here
฿2.7Bregistered capital, combined
฿5.6B
Sector revenue · 2025
+11% since 2023
฿-245896009
Net profit · 2025
48 profitable
202320242025

net profitrevenue

Foreign investment

new registrations · 2026 YTD
0%of new registered capital is foreign-held
฿0 foreign฿5.0M Thai

Based on few new registrations this year — read as a rough signal only.

New in 2026

5+66.7%

registrations, YTD

Registered capital

฿2.7B+0.1%

since year-end

Largest by revenue

Latest filed-year revenue, not a multi-year total

  1. 1Advance Contact Center Co., Ltd.฿1.6B
  2. 2Progress Service Support Co., Ltd.฿696.3M
  3. 3Tell to Tell Co., Ltd.฿673.7M
  4. 4Teleinfo Media Public Company Limited฿381.7M
  5. 5MOCAP Co., Ltd.฿265.0M

Largest by registered capital

  1. 1Peer for You Public Company LimitedBangkok฿1.5B
  2. 2Advance Contact Center Co., Ltd.Bangkok฿272.0M
  3. 3Teleinfo Media Public Company LimitedBangkok฿156.5M

Source: Department of Business Development DataWarehouse. Financial figures are combined totals of companies that filed statements; revenue and profit shown for the latest three reporting years.

Companies registered since 2022

Browse all

New DBD registrations under this activity since 2022, the period the registry snapshot covers, not the full historical register.

41
Registered
since 2022
40
Still active
1
Dissolved
฿1.0M
Median capital
of active

New registrations per year

2022peak 14 in 20232026

Largest active companies by registered capital

Source: Department of Business Development (DBD) new-registration records, 2022 to present. Counts cover companies first registered in that window, reflect the latest snapshot load, and may lag the live register.

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